FAQ
Frequently asked questions
Everything you need to know about how our loans work.
How do I apply for a loan at Eurolink?
The process is 100% online. You fill in the form and we guide you through the whole process. To get the loan you must meet some minimum requirements and share certain documentation with us.
What are the requirements to get my loan?
Be between 18 and 75 years old, have a valid ID document (DNI/NIE), be a resident in Spain, hold a bank account and have recurring income.
Do you have a branch office?
We offer 100% online loans across all of Spain. We also have a customer service team available Monday to Friday from 9am to 6pm. Calle Bravo Murillo 102, 3D, 28020 Madrid. Phone: 602 552 767 / 608 606 466.
How do I know if my loan has been approved?
You'll be able to see it during the application process. You'll also receive an email and an SMS confirming the approval.
Why was my application rejected?
An application can be rejected for different reasons. The most common one is not meeting the requirements set by Eurolink.
How do I repay my loan?
Your instalment is paid by automatic debit on the bank card you provide when applying, or by transfer. We use secure technology regulated by the Bank of Spain (Law 16/2009 on Payment Services, PCI-DSS standard). Eurolink does not store your card details.
When do I pay the first instalment?
Depending on the payment method chosen, instalments are debited automatically or paid manually. Due dates fall between the third-to-last working day of the current month and the first working day of the month after the loan is granted, according to the date you choose.
Can I make early repayments?
Yes. At Eurolink we are flexible with early cancellations. Just write to us at info@eurolinkfinance.es and our advisors will help you.
What if I don't have funds on the due date?
The best thing is to let us know in advance by writing to info@eurolinkfinance.es so we can find a solution, since you could accrue penalties and affect your credit history.
How do I apply for a new loan?
Of course! If you've finished paying your active loan, you can apply for a new one by completing the form again.
What is an electronic signature?
It is a set of data linked to your identity that identifies the signer unequivocally and ensures the integrity of the signed document. It lets you validate your contract and accept the terms of your loan digitally, without leaving home.
What happens after I register my electronic signature?
You'll receive an email with your loan contract attached, and you'll be able to manage your whole loan through your email.